Course Title: TotalAgility 7.2 Administration Training & Certification
Course ID: OD-TA-ADM-072
Duration: 16 Hours
List Price: $2,000 USD (Add to cart to view applicable discounts)
Skill Level: Intermediate
Course P/N: TR-1200-0480V

Pre-requisite Software: Please note that TotalAgility is designed to run on a server operating system. Further pre-requisite software includes IIS and SQL Server. If you are unable to source the pre-requisite software, you can purchase the hire of a Virtual Machine (VM) that includes the pre-requisite software from our store. A VM is not included when this course is purchased.

Methodology:  Illustrated lecture and discussion, demonstrations and hands-on lab exercises. Knowledge retention and ability to product documentation will be measured by a 35 question certification examination.

Audience:  This course is intended for technical professionals who need to understand how to administer and support TotalAgility. Learning is accomplished through presentations, demonstrations, and hands-on labs.

Abstract: The focus of this course is to provide product training for Kofax TotalAgility 7 utilizing instruction and hands-on labs to develop administration and operation skills for the software. The result will provide technical skills necessary to become certified in Kofax TotalAgility 7 Administration. Attendees will be able to administer and troubleshoot Kofax TotalAgility.

Prerequisites: To maximize the learning experience, it is mandatory for the student to have the following:

• Kofax TotalAgility 7 Essentials Certification
• Awareness of programming concepts (you do not have to write code on this course)
• Understanding of Capture/BPM Concepts
• Basic working knowledge of:
  • SQL databases
  • Microsoft Internet Information Services (IIS) Manager

Objectives: Upon completion of this course, students will be able to:

• Locate and run the various products that make up Kofax TotalAgility
• Understand the services, databases, and app pool that are part of Kofax TotalAgility
• Import a package
• Understand different process types e.g. business process, case definition
• Manage Resources, User Accounts, and Multifactor Authentication
• Create a job/case and use the Repository Browser
• Find Jobs
• Administer jobs using the TotalAgility Workspace
  • Perform job actions e.g. Suspend, Activate, Terminate, On Hold
  • View a running job
  • Troubleshoot suspended jobs
  • Restart a job
  • Add a note to a job
  • Upgrade jobs
• Administer activities using the TotalAgility Workspace
  • Reassign an activity
  • Reset taken activities to pending
• Troubleshoot jobs
• Understand error logging
• Perform general housekeeping
  • View logged on users
  • Logoff users
  • Remove finished jobs
  • View the audit log
  • Remove audit log entries
  • Job schedules
  • Retention policy
• Configure access permissions and Workspace menu security
• Troubleshoot triggers and exceptions
• Perform database troubleshooting by running a SQL Trace
• Identify serial number, license information, and product version
• Raise Kofax support requests