Course Title: Output Manager 4 Technical Certification Training for Ricoh
Course ID: EL-OM-OMTCTR-040
Duration:  4 - 8 Hours
List Price: $0.00
Skill Level: Introductory - Intermediate
Course P/N: TR-8000-0152N

Description: This curriculum will introduce the Output Manager 4 application and key features, illustrate what’s new in version 4, the installation and licensing process, configuring various aspects of the application in addition to outlining troubleshooting process and resources. It also conveys information regarding the new Ricoh Combined Client and new Ricoh Unified Client for Smart Operation Panel.

Audience:  Ricoh technical personnel who support the sale, implementation, and support of Output Manager 

Prerequisites:  None

Objectives: After completing this curriculum, a learner will be able to:

• Distinguish Output Manager from other Nuance print management solutions
• Identify the key features of the product
• Describe the primary changes made to Output Manager
• Describe the architecture required for Output Manager
• Explain the hardware and software requirements for installation
• Install Output Manager
• Describe the licensing model used with Output Manager
• Identify the method used for upgrades and renewals
• Describe the initial configuration process
• Identify the methods for managing costs
• Explain the features of secure print
• Explain how Output Manager uses business rules
• Describe the Ricoh Combined Client and Ricoh Unified Client for SOP
• Describe the Unified Print and Scan Environment
• Configure Combined Client and Unified Client for Deployment
• Troubleshoot common Output Manager faults
• Identify the various resources made available by Nuance
• Achieve Output Manager certification by successfully passing the certification exam