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Course Details

Communications Manager 5 Essentials Certification Exam | EX-CM-ESS-050

Course/Exam Description

Course Title:
Communications Manager 5.4 Essentials
Exam P/N:
Skill Level: Intermediate - Advanced

Exam information:

  • A score of 85or greater is required to pass the exam.
  • This exam consists of 50 questions.
  • You are allowed two (X2) attempts to pass the exam.
  • 120 minutes are allotted to complete the exam.
  • Plan to start the exam when you have the specified time available because the clock does NOT stop if you exit the exam.
  • The exam will resume where you left off if you exit the exam before completion...but you must complete it within the specified time.

Exam Topics

  • Customer Communications Manager Overview
  • Architecture
  • Content Creation and Maintenance
  • Content Management
  • Master Templates
  • System Administration and Maintenance
  • Installation
  • Configuration
  •  Integration
  • Scripts & Scripting Language
  • Error handling
  • Logging and Troubleshooting


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Associated Courses / Exams