Course/Exam Description
Course Title: Communications Manager 5.4 Essentials
Course ID: KCM-TRN-ESSELE-054
Exam P/N: KCA-TRN-CEXAMV-200
Skill Level: Intermediate - Advanced
Exam information:
- A score of 85% or greater is required to pass the exam.
- This exam consists of 50 questions.
- You are allowed two (X2) attempts to pass the exam.
- 120 minutes are allotted to complete the exam.
- Plan to start the exam when you have the specified time available because the clock does NOT stop if you exit the exam.
- The exam will resume where you left off if you exit the exam before completion...but you must complete it within the specified time.
Exam Topics
- Customer Communications Manager Overview
- Architecture
- Content Creation and Maintenance
- Content Management
- Master Templates
- System Administration and Maintenance
- Installation
- Configuration
- Integration
- Scripts & Scripting Language
- Error handling
- Logging and Troubleshooting
Enrollment Options
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Certifications
This course does not include a certification exam. If available, a certification exam may be purchased from the list below.