Module Overview

As our technological world has advanced, so too have the needs and expectations of customers when it comes to the documents they receive. Every personal detail, every number and every letter must be correct. Formatting and branding must be clear and professional, and always delivered in a timely secure fashion. Failure to deliver on any of these aspects can lead to internal business stresses, sub-standard service, and ultimately a loss of custom.

Introducing Kofax Communications Manager, the easy-to-use document management program that will revolutionize how you communicate with your customers.

In this module you will learn what Kofax Communications Manager (KCM) is, and how you can use it to create and manage your organization's business documentation.

Learning Objectives

By the end of this module you will be able to:

• Discuss the various business needs for a Communications Management solution.
• Describe the benefits and features of Kofax Communications Manager.
  
• Describe the roles and administration rights of KCM users.
• Describe how a document is created in KCM.