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Course Details

Transact Resources and Best Practices

Course/Exam Description

Course Title: Transact Resources and Best Practices
Course ID: ETS_RESPRAC_A#2020.01
Skill Level: Intermediate
Price: Contact your Sales Representative
Description

This course will introduce you to various Transact resources and best practices that you can use to generate sales, deliver implementations, and provide the best Level 1/Level 2 technical support to your clients. 

Objectives: Upon completing this course, the learner will be able to:

  • Utilize Transact Resources for handling L1/L2 support tickets to expediate response times and improve client satisfaction
  • Preform Transact license requests and generate consumption reports 

Learner Audience

Partners

Prerequisites

An understanding of the Transact GUI and operator functions. 

Course Access: 365 days from enrollment date

Enrollment Options

Log in or create an account and then click 'Purchase' to see your enrollment options and any applicable discounts.
NameDuration/DatesPriceLink
Transact Resources and Best Practices 365 Days Access $0 Log in required

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