Course ID: ETS_RESPRAC_A#2020.01
Skill Level: Intermediate
Price: Contact your Sales Representative
This course will introduce you to various Transact resources and best practices that you can use to generate sales, deliver implementations, and provide the best Level 1/Level 2 technical support to your clients.
Objectives: Upon completing this course, the learner will be able to:
- Utilize Transact Resources for handling L1/L2 support tickets to expediate response times and improve client satisfaction
- Preform Transact license requests and generate consumption reports
An understanding of the Transact GUI and operator functions.
Course Access: 365 days from enrollment date
|Transact Resources and Best Practices||365 Days Access||$0||Log in required|