Course/Exam Description

Course ID: ETS_RESPRAC_A#2020.01
Skill Level: Intermediate
Price: Contact your Sales Representative
Description
This course will introduce you to various Transact resources and best practices that you can use to generate sales, deliver implementations, and provide the best Level 1/Level 2 technical support to your clients.
Objectives: Upon completing this course, the learner will be able to:
- Utilize Transact Resources for handling L1/L2 support tickets to expediate response times and improve client satisfaction
- Preform Transact license requests and generate consumption reports
Learner Audience
Partners
Prerequisites
An understanding of the Transact GUI and operator functions.
Course Access: 365 days from enrollment date
Enrollment Options
Log in or create an account and then click 'Purchase' to see your enrollment options and any applicable discounts.
Name | Duration/Dates | Price | Link |
---|---|---|---|
Transact Resources and Best Practices | 365 Days Access | $0 | Log in required |
Badges
There are no badges available.
Certifications
This course does not include a certification exam. If available, a certification exam may be purchased from the list below.